We welcome you to Goto.pk (the “Site). Your privacy and data
security is our primary concern, and we intend to keep your personal
information safe and secure. To know more about how the Site collects,
uses and discloses your personal information (under certain
The Site will store your personal information no longer than required by the law or until it is relevant for the purposes for which it was acquired in the first place.
However, you are not required to provide your personal details while browsing this Site. You can stay anonymous while browsing the Site, and we cannot identify you unless you login using with your account.
Data That We Collect
We may collect assorted information including without limitations your name, physical/delivery address, email address, home/mobile phone number, preferred mode of payment, and financial/payment details when you place an order on the Site.
We collect, keep and process your information for processing your order (purchase) on the Site as well as for any possible claims later, and to offer you our services.
The information you provide us will be used for processing your order(s), and to provide you with the information and services upon your request. Moreover, your personal information will be used for verifying your account and your financial/payment details as well as for processing financial transactions in connection to your payment.
The collected data will also be used for identification of the visitors, their browsing habits and for optimizing/customizing the Site according to their unique requirements.
We may occasionally provide you with information about latest offers and promotions, which might be useful to you. Moreover, we may also provide you with certain information on your request. However, you can always choose not to receive promotional offers and marketing communications by clicking on the link to unsubscribe, provided at the bottom of emails.
You should note that your name, address, phone number and other related details may also be passed on to a third party (to suppliers or couriers) to deliver the product(s) you ordered. However, it is important that you provide us accurate personal information and update us about any changes in your provided information.
The actual details about your order(s) may be stored with us, but we cannot retrieve it directly for security reasons. However, you can retrieve/access such information by signing-in into your account on the Site. When you are logged in with your account, you can (along with other details) view the details of the order(s), your personal information, your financial details as well as the status of the order(s) i.e. if the order is completed or ready to be dispatched. You accept your responsibility to treat your personal information (including without limitation your username and password) confidentially, and thus you are requested not to share it with any other person or party, unless required by the law. The Site will only assume responsibility about data breaches or misuse of your account, if it is our fault.
Other Uses Of Your Personal Information
The Site may utilize your personal information for market-research
and opinion polls. However, you can remain completely anonymous during
such activities, because we use it exclusively for statistical purposes.
You can always choose not to participate in such activities whenever
you want. Moreover, we do not share your responses in opinion polls and
surveys with any third party, and save the responses separately form
your email address. However, revealing your email address is essential
if you participate in a competition.
We may also use your personal information to send you information about new promotions, our products, our newsletter, our partners/affiliates, our other websites, and other information related to your interest. However, you can choose not to receive such information by clicking on the “unsubscribe” link. We will cease to send you promotional messages within seven (7) working days after receiving your instruction. However, we may contact you for clarification if we believe that the instructions you have provided are unclear.
We may also anonymize your data while using it for different purposes including but not limited to determining your location and analyzing your activity on the Site to improve your shopping experience. We may, at times, provide your selected information to publishers, without revealing your identity.
If the Site offers any competition, then we will use the collected data to inform winners and advertise our offers. More details about the competition (if necessary) will be available in the terms of the respective competition.
Third Parties And Links
The Site may provide your personal details to affiliates, partners,
vendors, suppliers and other companies in our group. Your information
will also be passed on to agents and subcontractors to aid us in using
your details to the third party responsible for delivering product(s) at
your door step.
The Site may also provide your information to third parties for various purposes like credit risk reduction and protection from frauds. If we sell our business completely or partially, then we may have to transfer our database containing all your information.
For using this Site, you are not required to accept the cookies
requirements. However, you can use all the functions and features of the
Site if cookies are enabled in your device. Please note that should you
choose not to accept the cookies, but then you cannot avail the
‘basket’ functionality, and cannot order product(s) through the Site.
Cookies are text files which are stored in the internet browser on your
device storage and help identify us your computer and the pages you have
visited. Cookies can also be used to recognize your Internet Protocol
address, which saves your time and help us provide offers and products
help us to remember who you are and the pages you visited last time,
ads or obtain your information for purposes not mentioned above. You
can disable cookies in your browser, but it will limit your use of this
private information, and the cookies we use are free from viruses and
malware. In case you want to learn more about how cookies work please
However, you can simply disable the cookies from your browser settings, but this may restrict your access to the Site. By using this Site, you accept that your data will be processed through Google in a manner as described in this section.
The Site employs appropriate and latest security and technical
measures to ensure security of your data. Our security policies are
designed in a way to prevent unlawful or unauthorized access to the
data, and to circumvent accidental loss, damage or destruction of your
information. The data that we collect from you are stored in our secure
servers with strong firewall policies. However, our strict security
measures mean that sometimes you also have to provide proof of your
identity before we enable you to access your personal information.
Please note that you are solely responsible for the security of your device(s) and maintaining confidentiality of your username, password and other account details.
You reserve the right to your personal information with us, and will always have access to your personal information. You can also request the Site to correct any inaccuracies in your information free of charge. Moreover, you also reserve the right to ask us to stop using your personal data for direct marketing purposes.